Samantha had been in constant pain and was reluctant, for very personal reasons, not to engage with a new therapist. Thankfully we were able to work with her and achieve a great outcome through good communication and targeted treatment.
About Your Treatment
What was the main reason for your visit to Andy Davies Chiropractic?
The reason I started going to see Andy is because I was living in constant pain that no matter what I did I could never ease.
How long had you been experiencing this issue before seeking treatment?
I've been living with this pain since 2009.
Have you previously tried other treatments for this issue? If so, what were they, and how did they compare?
I had been doing physio and massage. I didn't really find that physio helped, and massage helped for a day or two, but then the pain would come straight back.
Did you feel that your concerns were listened to and understood during your consultation?
When I first met Andy, I was extremely anxious to the point I didn't think I could go through with it after the consultation, but Andy was incredible. He took his time with me and showed so much patience, kindness, understanding, warmth and empathy – it helped put me at ease. What most probably would have been a problematic patient for others wasn't for Andy.
Your Experience with the Treatment
How would you describe the treatment you received?
The treatment that I receive is amazing – it's tailored to my needs and what works and suits me.
Did Andy explain your diagnosis and treatment plan clearly?
My case is quite complex because of what I've been through and the injuries I have sustained, but everything was explained so I knew what I was letting myself in for and what to expect.
Did you feel comfortable and at ease during your appointment?
I'm getting there feeling at ease with Andy – and that’s not because of him, that’s because of my past. I was in quite a bad domestic violent relationship for a very long time where a lot of my injuries came from. I still have anxiety thinking about going to Andy, but as soon as he starts his treatment, I completely forget about it because I feel safe. The effects of the treatment far outweigh my anxiety.
How soon did you start noticing improvements in your condition?
I started to notice an improvement after the 3rd or 4th session.
Were you given any advice or exercises to do at home? If so, how helpful have they been?
Yes, lots of advice given after the session, but it's up to you if you choose to listen. There have been times where I haven't and I've found I've undone all the hard work Andy has put in, but I am getting better.
Your Overall Satisfaction
How satisfied are you with the results of your treatment?
Very satisfied.
Do you feel that the treatment has improved your overall quality of life?
Going to see Andy has changed my life completely. I'm in so much less pain, less anxious, and I'm able to do things that I couldn't do before. I used to love hiking and going on adventures, just being out constantly – but that started happening less and less. Now I have more energy, and I'm not in so much pain that I can do these things and look forward to them rather than dread them.
Would you recommend Andy Davies Chiropractic to others? If so, what would you tell them?
Yes, I do recommend Andy to people because he has changed my life. I tell them about how I was feeling to how I'm feeling now and always ask them – what have you got to lose?
Additional Feedback
Is there anything we could do to improve your experience?
There's nothing I would change – what Andy does and who he is is just amazing. I did have a wobble and cry during my second visit, unsure if I could still see a male chiropractor, but I'm so, so glad I stuck with it. It's the best thing I could ever have done.
Do you have any other comments or thoughts you'd like to share?
The one thing I just love about Andy is you can see and feel from him this isn't about the money – this is, for him, about making a difference to people's lives and helping them with pain. And that's exactly what he does.
Samantha, Dinas Powys
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Samantha had been in constant pain and was reluctant, for very personal reasons, not to engage with a new therapist. Thankfully we were able to work with her and achieve a great outcome through good communication and targeted treatment. About Your Treatment What was the main reason for your visit to Andy Davies Chiropractic?The reason […]